“We have always felt so comfortable working with you. As a new service…we did not feel judged by you and you have always been so approachable… For me, the advice and guidance offered has been above and beyond what we could have expected from the reg 44 process. You have been fundamental in developing our services beyond what we had anticipated or expected from a regulation 44 visitor and all your advice and guidance has helped steer the direction of our organisation.” – Service Manager
“Working with Scott Olivey has been a transformational experience for our Senior Leadership Team. When I bought two residential care homes out of Administration, both were rated ‘Requires Improvement’, we needed more than operational fixes we needed leadership clarity and cultural reset.
Scott brought a rare blend of strategic clarity, calm leadership, and therapeutic insight that helped us build the solid foundation we so desperately needed. His support wasn’t just advisory he worked closely with our leadership team, challenging and coaching them to lead with purpose, strengthen our values, and embed a shared vision throughout the organisation.” – Director
“Marlon`s approach strikes a good balance between being approachable and professional. This makes both staff/ manager and young people feel at ease during the visit, which in turn encourages openness and honesty...Marlon`s clear and well-documented reports have been beneficial in preparation for Ofsted and other audits. His reports are detailed, well-structured, and insightful….Anytime I have a question, I can call Marlon, and he will support me…thank you Marlon for being my “ critical friend”.” – Manager
“Thorough visits which explore all areas of the home and Marlon brings a deep level of experience and professional curiosity and challenge to support development…Marlon has presented professionally and always strives to make contact with key stakeholders…Comprehensive reports which cover all areas, these are concise and detailed.” – Registered Manager